Ran into this problem on a few macs. The scenario is that you've uninstalled teamviewer on macOS catalina and now your mac won't boot. Instead it give you an error that reads: "Unrecoverable Error. SecurityAgent was unable to create requested mechanism TeamViewerAuthPlugin:Start. Basically it's a file that the OS is looking for to boot and it can't find it. Solution below: UPDATE! 5/1/20 AuthDB Removal:
You're welcome. If you're having trouble, contact us. Details to the right >>> OLD FIX Methods The Fix Option 1 - Target Disk Mode:
The Fix Option 2 - USB Thumb Stick & Terminal Command:
61 Comments
Jay Cogswell
1/16/2020 03:19:38 pm
I tried your Option 2. After going to the terminal and entering Is /Volumes/ it just said file not found which seemed odd. So I entered the cp -r /Volumes/fixit/TeamViewerAuthPlugin.bundle /Volumes/Macintosh\ HD/Library/Security/SecurityAgentPlugins/ and restarted but got the same error. I'm getting "the file I need" on another mac, saving it to a thumb drive, then using an adapter to connect it to the mini usb on my broken computer. Could this be a problem. Frustrated and perplexed.
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tyler
2/10/2020 12:00:51 pm
I have the same problem
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BonanzaGroove
3/9/2020 11:15:57 am
Go with the updated steps, see above
Jason
1/20/2020 09:42:46 am
Agh,,,, I cant even find the Terminal command.
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Jay
1/26/2020 07:15:46 am
Thank you !! It helped me
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John G
1/29/2020 06:55:18 am
I used option 1, many, many thanks this worked perfectly. How do I manage to uninstall Teamviewer permanantly? The reason beoing I have heard of some scams using it to hack into computers.
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Chevez
3/9/2020 09:39:29 am
I can’t do that :( can you help me please???
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BonanzaGroove
3/9/2020 11:17:41 am
Go with the updated steps, see above
Emma
2/1/2020 05:21:59 am
Hey,
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Louis Pengue
2/15/2020 07:14:50 pm
Thank you, thank you, thank you. I was pulling my hair out, but now all is well. I can’t thank you enough for the fix using the Terminal command.
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Wanda
2/17/2020 02:22:12 pm
Thanx so much! It worked for another lost file mkauthplugin:prelogin. My son unplugged a flight simulator joy stick?? and the message came up!
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Glenn Smith
5/6/2020 12:10:28 pm
I have the same error as you did. can you please share the exact command you types. I've tried everything with no luck.
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Jay Wilson
2/24/2020 02:04:07 am
I’ve tried command R and many other key combinations I’ve seen in online discussion groups. Nothing I do gets rid of the black screen and unrecoverable error message. I would love to try your solution but I can’t get into recovery mode. Any thoughts?
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Kiran
2/24/2020 10:44:42 am
Awesome it’s working
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Mr Janos Holanyi-Papp
3/6/2020 06:38:30 am
The new solution
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Skang
3/13/2020 10:37:35 pm
Hi i tried your updated fix posted below for the Teamviewer reboot error. I was successful up until the step to enter command: rm "/Volumes/<your disk>/var/db/auth.db"
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Dennis
3/26/2020 03:31:48 pm
I have excatly the same, how did
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vnnv
3/27/2020 11:14:30 am
same 😥
Dennis
3/27/2020 11:47:19 am
It is: rm(space) And then “/Volumes.... etc. And you need to leave a space in between Macintosh And HD also. And still use the “”
Bernd
3/15/2020 12:28:55 pm
You saved my life. Option 1 worked also in High Sierra.
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Mateusz
3/23/2020 02:30:54 am
Help! It doesn't work on my mac. I have always " No such file or directory" answer .
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Mateusz
3/23/2020 02:48:33 am
Ok, I get it! I've tried a few usb format and it's working :)
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Dennis
3/26/2020 03:21:27 pm
I have the same! How did you fixed
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Roberto Paredes
3/28/2020 07:01:25 pm
Muchas Gracias!!! U save my life!!! Thx!!!
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Jansje
4/3/2020 01:59:02 am
Thank you!! It worked with the disk name name as .../“Macintosh\ HD”/...
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Naarji
4/3/2020 02:09:35 am
I love you
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Doug
4/6/2020 02:20:54 pm
The first one worked you just have to type it in correctly!
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kai
4/14/2020 07:17:52 am
Note:
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Kay Cameron
4/17/2020 02:29:43 am
Ahhhh thank you so much!
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Lynda
4/23/2020 08:22:42 pm
Sir you are a LIFESAVER thank you!
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David Vilaca
4/27/2020 01:57:29 am
Thank you! It worked for me on Catalina.
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WILL
4/28/2020 06:05:15 am
I used the first one. Was perfect! Thank so much!!
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Bekah
5/4/2020 06:06:18 pm
This was very helpful and saved my computer in the middle of a work crisis! Thank you so much!
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JOHANNES MEDHAUG
5/6/2020 02:25:53 am
TERMINAL COMMAND
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Mohit Dhiman
5/9/2020 12:32:34 am
Thank You So Much.
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candy
5/16/2020 07:03:58 am
I used the first one. Thank so much!!
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TAbitha
5/23/2020 11:07:15 am
THANK YOU!! Your 5/2020 update worked like a dream! I had tried so many things with no success. THANK YOU!!
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Ant
5/24/2020 02:52:56 am
Fantastic, many thanks
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Cally
5/27/2020 01:14:56 am
Hi, I have tried the instructions above to be able to reboot my imac 2013. I just have a lock sign after pressing the combination cmd + R instead of the apple logo. Do you have any suggestions? Thanks in advance
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Heena
5/27/2020 07:33:57 am
You are awesome. It worked.
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Pankaj Goikar
5/31/2020 02:28:31 pm
Thank You So Much. You have saved my time. God Bless You... :)
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Bruna Alexandrino
6/2/2020 09:27:12 am
Can someone help me? I tried the first option with “Macintosh HD” and I couldn't. It appears that it was not found! can someone help me for god's sake? what is the correct code?
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David Rhee
6/7/2020 09:28:21 pm
I spent five days with Apple support trying to fix a mess on my computer that THEY created! In tears at times. One day I was on the phone from 1pm to 9pm tearing out my hair. for shits and giggles i typed in my problem online and your website came up. I fixed it in five mintues! Thank you, Thank you! Thank you!!!
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Rexv
6/9/2020 08:46:13 am
Oh! What a relief it is -- as Alka Seltzer used to say! Your solution seems to have worked for me on the first try! THANKS A MILLION!
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Sonia
6/11/2020 10:34:40 am
Option 1 worked for me thank u!!! Now did that officially delete the plug in or do I now need to do that and how ?
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I deleted team viewer and all assoiated files this morning just tried to startup my MacBook Pro (Mac OS Catalina ver 10.15.4
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6/18/2020 06:59:19 am
TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing, and file transfer between computers.
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esmeralda
7/20/2020 01:45:01 pm
Thankyou so much for this helpful steps, you have saaaved my life!!
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Ravi kushwaha
7/22/2020 02:22:56 am
thankyou so much bro, much love from india
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Joana
7/26/2020 04:47:47 pm
YOU SAVED MY LIFE!!! THANK YOU!
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Peter
8/6/2020 11:01:22 pm
In the termanal it says no such filenor directory
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N Daniel
8/16/2020 11:56:41 am
I uninstalled teamveiwer and that started all the trouble. So in looking for solution i came across your YouTube page and followed the link.
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Amy Jenkins
8/22/2020 01:57:09 am
I had this problem this morning and your instructions worked perfectly - thanks so much, massively saved me!
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Lenalee
9/27/2020 04:58:11 am
It says read-only when I use the option 2
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Sebastien LeBlanc
10/16/2020 02:37:40 pm
Option 1 worked for me. Thanks a lot for the help!
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Geeta Rawat
11/1/2020 09:17:46 am
Thanks for the help. It worked for me.
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RoxAnn
11/14/2020 07:45:07 am
Thank you so much the first option worked perfect. One question did this take care of the problem if I restart again or do I need to somehow remove it from the start up?
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Matthew
11/25/2020 10:25:09 pm
No. 1 worked! Thank you. Is it a permanent fix or do I need to reinstall the deleted program?
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